Vivid Frame Studios is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose information in connection with your use of our website and services, including studio rentals and related media production offerings accessed through our online platform.
Information We Collect
We collect information in several ways when you interact with our site and services:
* Information You Provide Directly: We collect information that you voluntarily provide to us when you make a booking, register for an account, fill out forms, contact us, or use our services. This may include your name, contact details (like address), payment information (processed via secure third-party payment gateways), booking details, and any other information you choose to share with us.
* Information Collected Automatically: When you visit our site, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other usage data. This information helps us understand how our site is used and improve your experience.
* Information from Third Parties: We may receive information about you from third-party services, such as payment processors who provide us with transaction details, or analytics providers who offer insights into website traffic.
How We Use Your Information
We use the information we collect for various purposes related to providing and improving our services:
* To process and manage your studio bookings and rental agreements.
* To provide the services you request and fulfill our contractual obligations.
* To communicate with you regarding your bookings, inquiries, and service updates.
* To improve our site and services, develop new features, and enhance user experience.
* To analyze website usage and trends to better understand our audience and service demand.
* To manage our business operations, including billing and customer support.
* To comply with legal obligations and protect our rights and interests.
We will only use your information for the purposes for which it was collected or for compatible purposes, unless we obtain your explicit consent.
How We Share Your Information
We may share your information with third parties under specific circumstances:
* Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, and customer support. These providers are required to use your information only as necessary to perform the services for which they were engaged.
* Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as court orders, subpoenas, or government regulations.
* Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
* With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
We do not sell your personal information to third parties.
Data Security
We implement reasonable security measures to protect the information we collect from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include:
* The right to access the personal information we hold about you.
* The right to request correction of inaccurate or incomplete information.
* The right to request deletion of your personal information.
* The right to request restriction of processing of your personal information.
* The right to object to the processing of your personal information.
* The right to data portability, allowing you to receive your information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the physical address provided below. We will respond to your request in accordance with applicable laws.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer required, we will securely delete or anonymize it.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files placed on your device that help us improve our site and your experience, analyze usage, and provide relevant features. You can manage your cookie preferences through your browser settings.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We will post the updated policy on our site. Your continued use of our site or services after any changes indicates your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by postal mail at the following address:
Vivid Frame Studios
301 Empire Mills Compound, Tulsi Pipe Road,
Unit 503, 5th Floor,
Mumbai, Maharashtra, 400013
India